Terms and Conditions (for the students)

By signing the form provided, a student is clearly indicating that he or she will abide by all the terms and conditions of the institute and will be obliged to comply with all the policies provided herein. If anyone is found guilty at any of the coherences and fails to comply with, his or her admission will be rejected at any time. In every circumstance, the authority can take prior action, and the decision chosen by the authority will be the final. Nonetheless, the company will immediately take legal action against the guilty.

Admission Procedures:

  1. Students must submit the following documents at the time of their admission.
    • Passport Size Photo (One copy)
    • Photocopy of NID/Passport/Birth Certificate
    • Photocopy of Last Received Education Certificate/Testimonial/Grade Sheet
  2. Admission Fee: BDT 2000/= Two Thousand taka. (Non-refundable).

Academic Rules:

  1. Valid contact numbers (both students and their parents) along with proper addresses (present address & permanent address) should clearly be mentioned in the admission form. Any kind of fake data will be a good reason for immediate termination.
  2. 100% class attendance is a must.
  3. We follow a strict commitment for bearing ID cards. No ID, No Entry. BDT 100/= will be charged for any kind of modification or correction.
  4. Wearing an ID card is mandatory for every student. Failing to do so will be a reason to attend in class participation and take any services in CITI.
  5. Students will have to collect their ID card after getting SMS from the office.
  6. Class Copy, Papers with pen, pencil, and Pen drive are obligatory.
  7. Some selected class videos will be provided during the course according to the decision of the teachers and the authority.
  8. The submission of every class assignment is a regular common process. Failing to do so in consecutive three classes will be a major reason to be suspended.
  9. Class teachers might be changed for any reason. In this regard, any excuses, issues, or objections will not be granted for the particular teacher/s.
  10. After the successful completion of the course and the participation in the final exam, students must collect the certificate within three (3) months. If the certificate is not withdrawn within one (1) year from the date of course completion, there will be an opportunity to obtain the certificate within the stipulated time by participating in the exam again and paying the fixed registration fees.
  11. Diploma students should pay their monthly tuition fees on the fixed date. Failing to do so will cause the cancelation from the diploma program, and the student will automatically be replaced to the normal student category.

Rules for Backup Class:

  1. Up to 4 backup classes are available. (Students can take available backup classes within two months after the course completion.)
  2. Missed project classes should be retaken with the next batch. Project class should not be missed without any valid reason.
  3. For any unavoidable issues if any class is missed, the Quality Management Team should immediately be informed so that they can easily provide proper support for available backup classes.

Amendments date: 1st January 2020

CIT / C&A / TC / FORM # 02

Course Switching Policies:

  1. To change any course, students have to apply within a maximum of 4 classes of their current course.
  2. Course change fee 3000/= taka applicable.
  3. Students can change their course for the first time only.
  4. Course Change is not possible for any specially accrued student.

Batch Change Policy:

  1. Students can change their batch at any time (if seats are available on that particular batch).
  2. Batch change fee 2000/= taka applicable.
  3. Students can change their batch for the first time only.
  4. Batch Change is not possible for any specially accrued student.

Course Postponement Policies:

  1. The first condition to postpone a course is the clearance of full payment for the selected course.
  2. For any unavoidable reason to pause a course, students have to submit a written application to the management team. Student’s batch no. & Mobile no. should clearly be mentioned on the application.
  3. Students can pause a course for a maximum of 2 months.
  4. To start the course again with a new batch, 2000/= taka will be charged.
  5. Students can take up to 3 review classes with their new batch. If any student requires to take more review classes, extra charges will be applicable compared to the rate of their current course fee.
  6. Without any prior notice, if any student remains absent up to 5 consecutive classes, admission will automatically be cancelled.
  7. Course postponement is not applicable for any specially accrued student.

Tuition Fees & Late Fees Procedures:

  1. Students will have to pay their credit balance within the date scheduled at the time of their admission.
  2. In case of your failure to pay the dues on the date, you will be charged an extra fine as below:
    • On the first installment, a 10% late fee will be added for the first.
    • Late fees will be increased at the rate of 15% for the next time, or admission will automatically be rejected.
  3. Course fees are always non-refundable. In case, for any unavoidable reason, we fail to start a batch within two months from the date of student's admission, payment will be refunded.
  4. If any student wants to postpone a course after admission, he or she will not get their fees back. In return, courses can be exchangeable according to the fees debited.

Refund Procedures:

  1. Course fees are always non-refundable. In case, for any unavoidable reason, we fail to start a batch within two months from the date of student's admission, payment will be refunded.
  2. If any student wants to postpone a course after admission, he or she will not get their fees back. In return, courses can be exchangeable according to the fees debited.

Course Switching Policies:

  1. Students will have to pay their credit balance within the date scheduled at the time of their admission.
  2. In case of your failure to pay the dues on the date, you will be charged an extra fine as below:
    • On the first installment, a 10% late fee will be added for the first.
    • Late fees will be increased at the rate of 15% for the next time, or admission will automatically be rejected.
  3. Course fees are always non-refundable. In case, for any unavoidable reason, we fail to start a batch within two months from the date of students’ admission, payment will be refunded.
  4. If any student wants to postpone a course after admission, he or she will not get their fees back. In return, courses can be exchangeable according to the fees debited.

Course Suspension Policy:

  1. All payment should be clear.
  2. Successful Completion of the course is mandatory.
  3. Satisfactory Performance Report.
  4. Rules for getting short-support and 24/7 support:

The student will be able to take short-support for 30 minutes in the class of his particular course but will have to come to the institution to get short-support.

Students will be able to take 24/7 support for the course they are doing, and this facility will be valid for 2 months after the completion of the course.

Rules of Life-Time Support:

  1. Full course fee must be paid.
  2. Must have completed the course successfully.
  3. Performance report must be satisfactory.

Rules and regulations for premium students regarding special facilities:

  1. Premium students will get a backup of a maximum of 10 classes.
  2. At the end of the course, each premium student will receive a website with a domain and hosting (completely free for 1 year but not for premium domains).
  3. Premium students can repeat the entire course within 1 year after completion of the course (for free).
  4. Upon completion of the course (subject to conditions) 3 months free internship will be offered. However, in order to get this opportunity, a student must be present in 90% of the class, must submit all assignments and projects within the marked time and have to get 90% marks in the final examination.
  5. If a premium student wants to cancel his/her premium course, he/she has to be notified within 1 month from the start of the class and must pay an additional 10% fee as a penalty.

Rules for diploma students regarding special facilities:

  1. Diploma students have to pay the course fee one time or the full course fee in a maximum of eight (8) installments. The maximum duration of each installment is 1 month.
  2. If a student fails to pay the course on time, all his/her diploma benefits will be considered void.
  3. If a diploma student wishes to cancel his/her diploma course, he/she must be notified within a maximum of 1 month of the commencement of the class and pay an additional 10% fee as a penalty.
  4. There will be no change in regards to course fee if a diploma student wants to change the course from offline to online.
  5. Diploma students will get a backup of a maximum of 10 classes.
  6. After completing the course, the diploma student will get the opportunity of 2 months internship.
  7. Diploma students will be able to take part in CBT&A without registration fee (1 time).
  8. CV Bank will cooperate on employment matters, and conditional employment will be arranged.
  9. Students of Premium Diploma Courses will get the opportunity to re-freak out any one of the Diploma Courses after completing the course.

Contractual and Legal Action Policy:

Creative IT is always concerned about any issues and complaints from the students. Our skilled Quality Management Team maintains and ensures the highest possible standard of our services. All reviews of students are highly evaluated every time. In case any student feels insecure or unwilling to complain directly to our Quality Management Team, we have a complaint box to accept any written complaint from our students. We maintain high confidentiality to hide the name and identity of the complainer in this regard.

To accept any complaint from our students, we consider some key factors as described below:

  1. Etiquettes and manners of every student should be acceptable. Students should maintain their approaches modestly.
  2. The activity of every student is always being monitored. We always scrutinize every activity of our employees, students, and co-workers and keep everything under surveillance.
  3. We have different Facebook groups. Students should join in their respective Facebook group and participate accordingly. In all other social media, students should respect others' opinion, religion, culture, and social value.

Special Note: Please, know that if we believe there is a threat to the community, we will take immediate legal action. If anyone is found involved with posting or sharing inappropriate issues about Creative IT as propaganda, rumor, and disrespectful to anyone, we will allegedly attempt to take immediate legal action under the law of cybercrime in ICT act.

By reading and understanding all the rules and regulations above in a healthy brain, intuitively, I declare that, as a student of the Creative IT Institute, I will respectfully follow all the rules and regulations of this institution.

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